BIBLE LEAGUE CANADA ONLINE BOOKSTORE
Bible League Canada conducts all ministry and business functions to fulfill our purpose: because “The world needs the Living Word of God more than anything else.” Bible League Canada acknowledges full responsibility for the dispensing of funds entrusted to us by our generous donors and customers. As such, Bible League Canada also trusts that our donors and customers will exercise due diligence to accept responsibility for any and all actions which require their own involvement and that exist outside of Bible League Canada’s jurisdiction. We value your partnership with our ministry and thank you for your participation in this kingdom work.
Bible League Canada retains the right to modify, supplement or retract any of the following terms and conditions.
- All prices listed are in Canadian dollars.
- Listed prices do not include applicable taxes.
FREE SHIPPING ON ORDERS OVER $50, BY STANDARD COURIER WITHIN CANADA. STANDARD SHIPPING PRACTICES:
- Free Shipping applies to in-stock, complete orders with a minimum spend of $50 pre-tax. Orders with an outstanding backorder will be held until all items are available at which time the order will be shipped to the customer in one delivery. Exceptions to this include:
- The customer agrees to pay a fee for the additional freight and handling charges to facilitate a shipment of available items immediately upon placing the order. The remaining items will ship to the customer once the order is complete, under separate cover.
- For products estimated as “Out of Stock” or “Awaiting Stock” for more than 6 weeks, Bible League Canada will courier in-stock items and follow with all outstanding items when available.
- Orders with a total spend of less than $50 (pre-tax) will be subject to a flat rate of $10 (inclusive of applicable taxes), added to cart upon check-out.
- Please allow 5-7 business days for shipment. The length of time for delivery will depend on the location in Canada.
- The first business day follows the date the order is placed.
- For information about shipping to remote locations within Canada or postal codes with reduced service, please contact us at 1-800-363-9673.
- If an expedited courier or overnight shipping is requested, standard additional rates will apply.
- Shipment to locations outside of Canada may be arranged. However, please note that the full courier charge will apply. Please also be aware that your shipment may be subject to customs fees and duties imposed by the country of destination.
- All couriers will require a signature of the receipt upon delivery. If a customer would like their order delivered without the courier requiring a signature of receipt, they can request the delivery be made “NSR” or “No signature required” at the time an order is placed.
- In the case where an order has been redirected back to the sender (warehouse location) due to unsuccessful delivery, please be aware of the following:
- If the unsuccessful delivery was the result of misinformation provided by the customer at the time the order was placed with Bible League Canada (i.e. an incorrect delivery address provided), the customer will be responsible for shipping and handling fees incurred when resending the package(s), after Bible League Canada has verified the correct information with the customer.
- Where an order is redirected back to the sender because the customer did not follow instructions provided by the courier to retrieve a package from a local courier outlet (detailed on information left by the courier at the delivery address), the customer is responsible for fees associated to reship the order.
INVENTORY AND FULFILLMENT:
- Inventory reflected on the website may experience delays from real-time Bible League Canada warehouse inventory. In the case where a product appears to be out of stock, please contact Bible League Canada at 1-800-363-9673 for the most accurate information on that product.
BIBLE LEAGUE CANADA RETURN POLICY AND CUSTOMER SATISFACTION:
- Bible League Canada prides itself on working to ensure all products offered for purchase provide our customers with great value and benefits for personal, church, school and ministry use. In addition, Bible League Canada partners with professionals to ensure your orders are packaged with extreme diligence and care. As such, we are confident that you will be completely satisfied with your order. However, in the case where your order is received in a state that is damaged or defective, or should the contents of the shipment contain items that were not ordered or are the incorrect quantities, please contact Bible League Canada at 1-800-363-9673 for assistance to rectify the problem.
- Bible League Canada accepts returned product for refund or exchange on unopened and/or unused product that has maintained its sellable condition, within 60 days of the invoice date. Returns are subject to a 20% restocking fee. This restocking fee may not apply in the case where the error has taken place within Bible League Canada.
- The original receipt must be included with any returned products. Returns will not be processed without the original receipt.
- Products that have been damaged or altered in any way after delivery will not qualify for a return.
- The purchaser and/or individual/organization returning product is responsible for any and all costs associated with the return shipment, except in the case where an error has taken place within Bible League Canada.
- The $10 flat rate (including tax) for shipping on orders under $50 is not refundable, except in the case of a Bible League Canada error.
UPDATED: September 1st, 2020